Refund policy
Return & Exchange Policy
All Phural pieces are handcrafted in Southern California with care and intention.
Store Credit Exchanges (within 14 days of delivery) The following items are eligible for store credit exchange if returned unworn, unwashed, and in original condition:
- Bra-Kinis
- Bikini Bottoms
- Tanks
Final Sale — No Returns or Exchanges All custom-length items are made exclusively to your measurements and are final sale:
- Watch Me Super Flares™
- She Did It Anyway Flares™
- Any item ordered with a custom inseam
To Request an Exchange Email phural@phural.shop with your order number and reason for exchange. We'll provide a return shipping label and issue store credit once the item is received and inspected.
Store credit is issued as a gift card and never expires.